Financial Policy
Dermatology Solutions
The following financial policy has been developed to help you better understand your obligations and avoid common problems surrounding insurance reimbursement.
Please be aware that insurance companies differ greatly in terms of which services are covered and what portion of a covered service they will reimburse. Even within a single insurer, multiple plans may exist depending on the contract terms negotiated by your employer/group. Your insurance policy is a contract between you, your employer, and the insurance company. All charges are your responsibility, whether your insurance company pays or not.
Regulations do not permit a physician to set fees specific to individual insurance companies.
If you are an enrollee of a managed care plan with which we contract, you are required to pay applicable co- payments each time you are seen.
In addition to the co-payment, some plans have an annual deductible. You are required to pay this at the time of service. Also, you are required to pay any account balances at the time of service.
If we participate with your insurance, we will collect any applicable payment due at the time of service and send a claim for your services to your insurance company. Once your insurance has returned an Explanation of Benefits, you may then be billed for any non-covered services, deductibles or coinsurances that you may be responsible for as outlined in your insurance plan. Please do not hesitate to contact our Billing Department at 480 832-2213 if you have any questions regarding a bill received from Dermatology Solutions.
Covered services vary amongst individual insurance companies. Most insurance companies will not cover cosmetic procedures. Please take the time to review and notify us of your insurance company’s policies. In the event of non-covered and cosmetic procedures, payment in full will be required at the time of service.
Some insurance companies require that lab work be sent to a specific laboratory. It is your responsibility to know which lab(s) your insurance company contracts with and to inform the draw station.
If your insurance requires a referral from your Primary Care Physician, it is your responsibility to obtain the referral prior to being seen at our office.
An additional charge of 35% will be added to any accounts that are delinquent and placed in collections. You will be responsible for all attorney fees and court costs associated with these collections. The delinquent amount will be placed with a Credit Reporting Agency and may affect your credit rating.
Please notify us as soon as possible if you need to cancel or reschedule an appointment so that other patients can be seen. Cancellations must be received 24 hours prior to your appointment; otherwise, your account will incur a charge of $25.00. Returned checks will also incur a $25.00.
Although it is your responsibility to understand your insurance plan benefits, our staff is dedicated to working with you and your insurance carrier to ensure appropriate reimbursement for your medical bills. Please contact our billing department at 480 832-2213 with questions.